Principal In-Home Specialist - Supervisor

Purpose

Provides case management services, supervision, training and development, and oversight to the family preservation and reunification team. Serve as primary liaison between HOMEBUILDERS® team and the agency’s management team. Serve as the primary contact with the HOMEBUILDERS® consultant regarding implementation of the model and program fidelity. Be available to respond to client and In-home Specialist crises as they occur. Reports to the Program Manager.

Essential Job Functions

• Adhere to all supervisor components in the HOMEBUILDERS® Standards.
• Supports the mission, vision and philosophy of the organization. Complies willingly with all organizational policies and procedures.
• Supports all functions that attain and maintain accreditation and compliance with the contract and regulatory agencies.
• Receive referral inquiries, screen for eligibility, gather referral information, and manage assignment of referrals to maintain therapist caseloads. When applicable, be available to accept referrals 24 hours a day, 7 days per week.
• Act as primary back-up for In-home specialist and be available for immediate consultation 24 hours a day, 7 days per week. Provide coverage of the emergency/crisis line; carry a cell phone for 24/7 availability. Arrange for coverage when unavailable; help arrange back up coverage for therapists as needed.
• Ensure families are seen within 24 hours of referral; share responsibility with In-home specialist for initial determination of family eligibility for services.
• Facilitate weekly team consultations, and individual consultations with in-home specialist as needed (typically several contacts each week), to assess progress on goals and help structure time and activities during intervention. Ensure every family is staffed at least weekly.
• Consult with in-home specialist, management staff and HOMEBUILDERS® consultant regarding safety issues to help identify risks, promote safety, and implement safety plans; respond to family crises and consult with therapists regarding safety concerns if and when they occur, 24 hours per day, 7 days per week. Increase amount of consultation when serious safety risks or concerns exist.
• Consult with in-home specialist around any difficulties meeting with families in their homes.
• Ensure in-home specialist utilize the following components in their work with families: engagement and motivation enhancement strategies; research-based cognitive/behavioral strategies; a variety of teaching methods; a comprehensive, strength-focused assessment process; a collaborative goal setting and service planning process; provision of concrete goods and services (including transportation); advocacy; assessment of goal progress and needs.
• Monitor use of concrete service funds; assist in-home specialist in prioritizing families’ concrete and service needs to ensure scarce resources are utilized effectively.
• Assists with monthly statistical and program reports as required.
• Meet standard for ongoing client contact requirements (minimum 40 hours per year).