Principal Office Services Administrator

Job Overview:

The Principal Office Services Administrator provides solutions to problems that may be atypical or infrequently occurring based on practice and existing precedents or procedures. The work of the Principal Office Services Administrator directly impacts the quality of the team’s work. They can communicate technical Office Services information to the team and suggest improvements to existing processes.

Key Tasks and Responsibilities:

• Support the reception area and assist in day-to-day activities related to all office services aspects
• Answer general phone inquiries using a professional and courteous manner
• Direct phone inquiries to the appropriate staff members
• Reply to general information requests with accurate information
• Act as a backup for the receptionist
• Execute all areas of office administrative support activities to ensure efficiency and effectiveness across the organization
• Manage procurement activities such as vendor management, selection process, and physical inventory for office supplies
• Administer scheduled upkeep of office facilities on-site to ensure optimum and satisfactory functionality at all times
• Code and file material according to the established procedures
• Back up electronic files using proper procedures
• Overall coordination and maintenance of office equipment and supplies
• Assist in the preparation of reports, presentations, and other documents as needed
• Assist with event planning, logistics, and coordination
• Monitor and maintain office inventory levels, placing orders as necessary
• Expand and improve procedures and policies for efficient office management
• Conduct training for office staff on administrative procedures and protocols
• Assist in the development and implementation of new administrative systems and processes
• Collaborate with other departments to ensure a smooth operation of office services

Essential Qualifications and Education:

• Diploma/degree is preferred
• 3 - 5 years of working experience
• Proficient in Microsoft Office
• Basic/intermediate skills in Excel, multitasking, customer service attitude, solid written and verbal communication skills, resourceful and proactive

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