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Principal Product Manager, Telemetry Collection - Observability

Summary

Principal Product Manager defines the strategy and roadmap for Elastic’s telemetry collection tools (Elastic Agent, Fleet Server, OpenTelemetry collectors) to help engineers monitor infrastructure and applications at scale.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, Logs, and Uptime solutions. When developing these solutions, we think about the problem end-to-end: how we manage agents and collectors, how we collect data efficiently, how we store it in Elasticsearch, and how we deliver seamless management capabilities across remote architectures.

As a Principal Product Manager for Telemetry collection within the Observability team, you will be responsible for driving the strategy and execution for our edge telemetry collectors and remote management capabilities. You will own the vision for Fleet Server, Elastic Agent, and the Elastic Distribution of OpenTelemetry (EDOT) alongside classic standalone log shippers like Filebeat and the Beats ecosystem and Logstash. If you are passionate about building scalable collector management systems and empowering users to easily manage enterprise-grade telemetry pipelines, this job is for you!

What You Will Be Doing

  • Product Strategy & Roadmap: Define the product vision, go-to-market strategy, and execution roadmap for the Elastic Agent framework, Fleet Server/Service, and telemetry collectors.
  • Data-Driven Decisions: Define and track KPIs focused on agent deployment success, pipeline efficiency, and the adoption of our OTel distributions.
  • Agent Architecture & Distribution: Oversee the packaging, testing, and distribution of the Elastic Agent, which is Elastic Distribution for OpenTelemetry Collector (EDOT) as well as standalone, purpose-specific Elastic Agent-based distributions .
  • Remote Management & Control: Drive remote management capabilities for Elastic Agent, Fleet Server, and collector infrastructure to ensure smooth deployment, configuration, and control at scale.
  • Kubernetes Management & Releases: Drive the vision and release strategy for our cloud-native deployments, specifically focusing on Kubernetes operators and Helm Charts to ensure seamless provisioning and lifecycle management of our agent framework.
  • OpenTelemetry: Advance OTel as a primary data shipper, guiding the ongoing development of receivers and exporters across Elastic Agent (EDOT) and the upstream OpenTelemetry Collector project to meet enterprise requirements.
  • Log Shipping Infrastructure: Manage Filebeat (as an Elastic Agent–managed OTel receiver, or standalone binary) and oversee the maintenance of the Beats repository.
  • Logstash Enhancement: Lead product initiatives for Logstash — continuing to provide the best experience for all of our many Logstash users through improved supportability, performance and customer requested enhancements.
  • Cross-Functional Leadership: Work closely with engineering, UX, and product marketing to deliver compelling central management and collector experiences.
  • Public Advocacy: Act as a key spokesperson for Elastic’s agent framework, collector ecosystem, and collection capabilities at internal and external events.

What You Bring

  • At minimum five years in a Product Management role with a specific focus on enterprise infrastructure observability, telemetry collection, or agent frameworks.
  • Deep technical familiarity with collectors, log shippers, and agent ecosystems such as the OpenTelemetry Collector, Elastic Agent, Filebeat/Beats, and Logstash.
  • Proven track record in defining requirements for remote agent management, fleet control planes, or distributed edge collection systems.
  • Familiarity with Kubernetes operators and Helm Charts, alongside a solid understanding of cloud-native orchestration and release management.
  • Previous work experience on the front lines of IT Ops, DevOps, or SRE, or a customer-facing solution architect / consultant background is ideal.
  • Expertise in OpenTelemetry standards, receivers/exporters, and OpenTelemetry Collector architectures.
  • Experience working closely with open-source communities and navigating the balance between upstream contributions and enterprise product requirements.
  • Excellent verbal and written communication skills with the ability to translate complex technical architectures into clear business goals.
  • Familiarity with modern AI productivity tools and an understanding of emerging AI technology stacks and telemetry requirements.
  • Ability to work effectively in a distributed team throughout the world.
  • Strong familiarity with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats).

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Additionally, this role is still eligible to participate in Elastic’s equity plan, Registered Retirement Savings Plan (RRSP), and a range of other benefits offered with a holistic emphasis on employee well-being. If you need additional details on our benefits, please review the Canada Benefits page on Wiki.

The typical salary range for this role is:
$154,000—$243,600 CAD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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