Principal Production Engineer

You will own the reliability, scalability, and operational excellence of cloud infrastructure across compute, storage, networking, and supporting platform tooling. You will define service-level objectives, lead incident response, and drive systemic improvements that reduce operational toil. You will build observability and on-call tooling, influence architecture decisions with software, hardware, and network engineering partners, set production engineering standards, and mentor senior and staff engineers.

Responsibilities

• Own the reliability and scalability of cloud infrastructure across compute, storage, and networking
• Define service-level objectives, lead incident response, and drive systemic reliability improvements
• Build and mature observability, telemetry, instrumentation, and on-call tooling
• Drive reliability improvements across the cloud stack and influence architecture decisions early
• Advise senior leadership on observability trends and long-term technology investments
• Set standards for on-call culture, incident frameworks, and reliability practices
• Mentor senior and staff engineers and elevate technical depth

Requirements

• 15+ years of experience in infrastructure, networking, or production engineering at internet-scale companies
• Strong systems fundamentals in Linux, distributed systems, storage, and compute scheduling
• Hands-on data center infrastructure experience, including power and thermal constraints
• Ability to write code for automation, instrumentation, and tooling
• Excellent analytical and problem-solving skills
• Strong incident command skills and experience running blameless retrospectives

Benefits

• Restricted Stock Units
• Health insurance options including HDHP and PPO plans, vision, and dental coverage for employees and dependents
• Employer contributions to HSA accounts
• Paid parental leave
• Paid life insurance
• Short-term and long-term disability insurance
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company-paid commuter benefit of $300 per month