Principal Program Manager, OPTIMA

Description We enable Amazon deliver delightful shopping experience to customers across the globe. We are a global, cross functional team providing end-to-end Human In The Loop (HITL) solutions across Gen AI and Agentic AI lifecycle, leveraging technology and operational excellence. We are seeking a Principal Program Manager who is passionate about technology, innovation, Operations excellence and improving customer experience. This is a strategic role and highly cross-functional, requiring col…