Principal Software Engineer, Customer Channels and Data
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Summary
Principal engineer at CommBank shaping the architecture and strategy of CRM, banker workflow and AI-enabled customer engagement platforms for Business Banking. The role blends hands-on technical leadership with platform strategy across distributed systems, AWS/Kubernetes cloud infrastructure and LLM/agent-driven experiences.
Principal Software Engineer, Customer Channels and Data Business Banking Technology *Sydney & Melbourne locations* Lead the technology strategy behind AI-enabled customer and banker experiences. Shape the future of CRM, customer engagement and workflow platforms across Business Banking. Influence engineering direction, platform strategy and technology investment at enterprise scale. Do work that matters At CommBank, we're transforming how customers and bankers connect across digital, assisted a…