Principal Solutions Consultant (Baltimore)
Summary
The Principal Solutions Consultant will help organizations implement AI-powered experience orchestration to improve customer service and operational efficiency. The role involves working with the Genesys platform to connect data, systems, and AI to deliver personalized customer experiences.
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to p…