Principal Solutions Consultant (Newark)
Summary
Designs and implements AI-driven customer experience solutions using Genesys’ platform, bridging AI, data, and systems to enhance personalization, efficiency, and customer relationships for global enterprises.
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to p…