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Principal Technical Program Manager, Customer Terminals

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Summary

Principal Technical Program Manager on Amazon Leo, Amazon's low Earth orbit satellite broadband network. Drives end-to-end delivery of customer terminal devices: planning, tracking, and coordinating hardware, software, and firmware teams across the embedded stack to hit schedule, cost, and quality targets.

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

The Leo team is looking for a Principal Technical Program Manager with experience in telecommunications/networking and embedded software, project management, and program management. The role will interface with cross-functional engineering and program/product management teams with primary focus on delivering customer terminal devices. Join us and make a difference to people around the world.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
In this role you will:
- Collaborate with engineering leaders to create project plans for Customer Terminal devices launch, working across the entire software stack on CTs.
- Work with product/program management to ensure that development meets schedule, cost, and quality requirements.
- Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
- Collaborate with architecture, hardware, software, firmware teams on ensuring cross-functional deliverables are identified and tracked.
- Aggregate and convert technical specifications for Leo's Satellite Payload and Data Plane software systems
- Establish mechanisms to manage scrums, tasks, budgets, dashboards, schedule and overall delivery for the Satellite Payload and Data Plane software
- Map HW / SW co-dependencies and track accuracy of plans and technical developments for all major milestones
- Work closely across the org on new HW bring up.



A day in the life
In this role, you will build and scale Leo's CT devices. You are accountable for creating and working the complex multi-subsystem program plan for the development, test and delivery of CT software, and their integration with rest of Leo system for delivering an end-to-end network solution with an exceptional quality of experience for our customers.

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