Private Duty On Call Coordinator

On Call Coordinator

General Summary: The On Call Coordinator is responsible for the coordination of patient visits, maintenance, and upkeep of scheduling records as well as accurate and timely communication of scheduling changes between office and field staff.

Patient Population: N/A

Essential Functions: 1. Assist in coordinating services provided to Agency patients.

2. Control and monitor schedule changes for field staff.

3. Ensure adequate after-hours coverage of patients and staffing.

4. Bring any scheduling problems to the supervisor’s attention immediately.

5. Receive referrals, verify insurance eligibility, patient address, phone number, doctor and then staff the case.

6. Assist in relaying messages to field staff, office staff and account executives.

7. Perform functions as needed under the direction of the Business Office Manager.

8. Provide effective communication to clients, their families, team members, and other health care professionals.

9. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.

Supervises: N/A