Proactive Resilience Product Owner

Role: Proactive Resilience Product Owner

Location: Sheffield – office presence required

Start Date: August 2026

End Date: 6-12 Months

Daily Rate: Inside IR35

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This is an exciting opportunity to join Deloitte Operations for an engagement with one of our clients.

The Role

Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You’ll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams.

Key Responsibilities

Product strategy & roadmap

• Define product vision, target users and a prioritised roadmap aligned to business services.
  
• Maintain a clear backlog of resilience features Outcome-driven delivery
  
• Set OKRs/KPIs for proactive resilience
  
• Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog
  

Resilience-by-design

• Embed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance).
  
• Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness.
  

Observability & insights

• Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards
  
• Use data to identify systemic risks, recurring failure modes, and “top offenders” across services
  

Automation & operational excellence

• Prioritise automation for detection, triage, and remediation
  

• Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities
  
• Cmmunicate progress and risk clearly to senior leadership; manage dependencies and delivery risks
  

Governance & controls

• Ensure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability)
  
• Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences
  

Experience & Skills Required

• Product ownership/management experience in platform, SRE or operational resilience domains
  
• Operational Resilience
  
• SRE principles (SLO/SLI), incident/problem management, and service management
  
• Resilience patterns (redundancy, graceful degradation)
  
• DR/BCP concepts (RTO/RPO), high availability, and dependency management
  
• Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise
  
• Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication
  

Desirable

• Familiarity with resilience patterns and platform engineering
  
• Experience running game days/chaos experiments and translating findings into engineering work
  
• Financial services experience and comfort working with risk, compliance, and audit partners