Problem Analyst
Summary
Analyzes and resolves critical application issues for housing providers, identifying root causes to prevent recurrence in a property maintenance platform.
Some people close tickets. Others solve problems. When a critical application issue impacts a housing provider, fixing the immediate problem is only part of the story. The real challenge is understanding why it happened, identifying the root cause and making sure it doesn't happen again. At Totalmobile , our Connect solution helps housing providers and property maintenance organisations manage thousands of repairs and maintenance jobs every day. From emergency repairs to planned maintenance, ou…