Problem Manager

Qualifications:

• Graduate of Information Technology, Engineering, or equivalent.
• At least 3 years of experience relevant working experience.
• Experience in banking/financial industry is a plus

Responsibilities:

• Oversee the management and resolution of incidents and problems, ensuring minimal disruption to business operations.
• Manage the IT-related problems, from detection to resolution, ensuring that all issues are promptly addressed
• Adept at analyzing incidents to identify underlying problems and prevent recurrence, contributing to the overall stability of IT services.
• Provide effective communication with all stakeholders to ensure understanding and alignment on problem status & resolution.
• Support problem management stakeholders and take a lead role in improving data quality.
• You are skilled at providing input in documenting requirements, and supporting the delivery of training programs, ensuring that all stakeholders have the necessary skills and knowledge to effectively participate in the problem management process.

Location: BGC Taguig, PH

Setup: Hybrid

Schedule: Dayshift

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.