Problem Manager / Technical Writer

GovCIO is seeking a Problem Manager / Technical Writer to support a critical 24/7 Information Technology Operations Center (ITOC) for the U.S. Coast Guard (USCG). This role is primarily responsible for leading enterprise Problem Management activities, coordinating Root Cause Analysis (RCA) development, and producing executive-level technical documentation for mission-critical enterprise IT services. This position will be located in Alexandria, VA, and will be a hybrid position. Responsibilities…