Process Analyst
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HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Process Analyst to join our team.
Responsibilities:
- Analyse key business and processes
performance metrics to identify trends, inefficiencies, and improvement
opportunities.
- Map and document current (“AS IS”)
business processes to provide a clear understanding of existing workflows.
- Identify gaps, bottlenecks, and
potential enhancements to support process transformation and optimization
initiatives.
- Develop and present process
improvement recommendations aligned with business objectives and best
practices.
- Prepare and deliver detailed reports,
insights, and progress updates to the Head of the Business Process Management
Office (BPMO), Process Owners, and relevant managers.
Requirements
- Previous experience
in Business Process Analysis,
Project Management, Quality Assurance, Business Operations, or related roles.
- Strong
enthusiasm and curiosity about AI technologies, predictive analytics, and
data-driven innovation.
- Analytical &
Critical Thinking to dissect
complex business processes, identify root causes of problems, interpret data,
and logically evaluate various solutions.
- Problem-Solving ability, to identify process
issues, bottlenecks and inefficiencies, and creatively developing practical,
data-driven solutions.
- Proficient in
Microsoft Office Suite, particularly advanced Excel.
- Experience with
process management (JIRA preferred) and workflow automation tools.
- Ability to
create clear, detailed documentation, Standard Operating Procedures (SOPs), and
user guides.
- Proven ability
to multitask, prioritise tasks, and perform effectively in a dynamic
environment.
Resumes
must be submitted in English.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
- Hybrid
Work Model (2 days working from home)
- Comprehensive
Health plan starting from the first day of employment
- Pension
plan
- 13th
salary payment
- Additional
Paid Annual Leave (up to 30 days, based on years of
service)
- Up
to 5 Carry over annual leave days from previous year to the next
one
- Birthday
Leave
- Lifelong Learning
Allowance & Paid Educational Leave
- Monthly
Wolt Vouchers
- Monthly
meals & treats at the office
- Participation
in company's Group Discount Scheme
- Gym
Membership
- Referral
Bonus Program
- Summer
Short Fridays (August)
Additional Support
- Visa Sponsorship and Relocation Assistance
Sounds
like you? Let’s write the next chapter together!
All
Applications will be handled with the strictest
confidentiality.