Process Analyst
Job Description:
TemperPack is scaling fast. Processes that worked at our last stage won't carry us through the next. The Process Analyst is the person who fixes that — methodically, with data, and with an eye for what will actually stick.
Sitting within the Chief of Staff Office, this role partners with the PM, and functional leaders to identify where the business is losing time, money, or quality due to broken or missing processes — and then builds the solution. You're not a consultant who delivers a deck and leaves. You own connection and implementation.
Job Title: Process Analyst
Supervisor’s Title: Chief of Staff
Department: Executive
Location: Richmond, VA (Hybrid)
About TemperPack
TemperPack is a rapidly growing company based in Richmond, Virginia and with locations in Las Vegas, Nevada, and Lansing, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.
Essential Job Functions:
Process Discovery & Mapping
- Conduct structured process audits across key business functions in partnership with PM and leaders
- Build current-state and future-state process maps — clear, visual, and actionable
- Identify root causes of inefficiency, breakdowns, and redundancy across the organization
Implementation & Change Management
- Lead tool integration and connection in collaboration with PM
- Create SOPs, playbooks, and training materials that make new processes stick
- Track adoption and measure outcomes against baseline metrics post-implementation
Cross-Functional Support
- Partner with the Master Project Manager to flag process-related project risks
- Build a process improvement roadmaps