Process Analyst
Summary
Analyzes and documents banking operations to identify inefficiencies and automation opportunities, bridging business needs with IT solutions in a regulated environment.
- At least 8 - 12 years working experience
- Experience as a Process Analyst, Business Analyst, Operations Analyst, Transformation Analyst, or similar role.
- Strong experience in process discovery, process mapping, process documentation, and requirements gathering.
- Experience working across Business and IT teams.
- Ability to understand operational processes and convert them into structured, reusable documentation.
- Experience identifying process improvement, streamlining, and automation opportunities.
- Strong stakeholder engagement skills, including the ability to work with business users, IT teams, risk, compliance, and operations stakeholders.
- Ability to work in a structured banking or regulated environment
Preferred Experience
- Banking or financial services experience.
- Experience in wealth management operations, portfolio financing, AML, KYC, compliance operations, or banking back-office processes.
- Exposure to process digitalization, workflow automation, RPA, low-code/no-code platforms, or operational transformation.
- Familiarity with tools such as Microsoft Power Automate, business process management platforms, workflow tools, or process repository tools.
- Familiarity with Lean, Six Sigma, process re-engineering, or operational excellence approaches.
- Experience working within an internal delivery model or established enterprise governance framework.