Process Automation AI Program Manager-SBA(any office within footprint)
Summary
Leads AI-driven process automation initiatives in fintech, managing workflows, stakeholder coordination, and change management to improve efficiency and adoption of AI solutions.
- Analyze workflows and document current processes
- Break work into workstreams
- Conduct change management and user engagement
- Coordinate cross-functional stakeholders
- Create project plans and manage timelines
- Drive AI solution adoption
- Identify AI and automation opportunities
- Lead AI initiatives from concept to implementation
- Prioritize initiative pipeline
- Quantify manual effort and pain points
- Resolve execution obstacles
- Support training and user readiness