Process Automation Architect

Process Automation Architect

What's on Offer:

• Industry: Automotive
  
• Location: Malaysia
  
• Permanent role
  
• Competitive Compensation

Job Description:

1. Strategy, Architecture & Governance

• Define, maintain, and govern the Process Automation and Orchestration Architecture, including platform standards, integration patterns, design principles, and lifecycle management.
  
• Develop and own the Process Automation Strategy and multi-year roadmap, aligned with enterprise digital transformation, cost optimisation, and operational excellence objectives.
  
• Establish and enforce architecture, design, and development standards for workflows, orchestration, integrations, and reusable components.
  
• Govern the usage, scalability, security, and performance of workflow platforms, ensuring compliance with enterprise architecture, security, and data standards.

2. Community of Practice & Capability Uplift

• Lead the Process Automation Community of Practice (CoP) across markets and divisions,

  driving consistent delivery methodology, knowledge sharing, and reuse of best practices.

• Identify and drive capability uplift initiatives across skills, operating model, tooling, and

  delivery processes.

• Embed value-realisation practices, ensuring automation initiatives deliver measurable

  business outcomes (cost reduction, cycle time improvement, risk reduction, experience uplift).

3. Demand Management & Value Realisation

• Partner with business and market/division head offices to identify, assess, prioritise, and

  sequence automation use cases.

• Ensure strong upfront process analysis, process mapping, and design validation before

  automation.

• Balance strategic initiatives and tactical delivery, focusing on digitalisation, process

  optimisation, standardisation, and cost efficiency.

• Track automation benefits, adoption, and outcomes, providing insights and
  recommendations for continuous improvement.

4. Delivery Oversight & Vendor Management

• Oversee automation delivery across the lifecycle, ensuring adherence to architecture standards, quality benchmarks, and delivery timelines.
  
• Manage and coordinate vendor product releases, patches, and upgrades, including impact assessments, risk mitigation, and change communications.
  
• Act as an escalation point for technical, architectural, and delivery risks related to Process Automation platforms.
  
• Act as an centralise point for any contract and statement of work governance

5. Technical Leadership & Subject Matter Expertise

• Serve as technical authority and SME for Process Automation platforms, including Kube
  Workflow.

• Provide architectural guidance and hands-on support for complex workflows, orchestration

  patterns, and integrations.

• Ensure automation solutions are scalable, resilient, secure, and aligned with enterprise

  systems and data architecture.

6. Business Partnership & Continuous Improvement

• Work closely with business stakeholders to continuously identify opportunities to digitise
  and improve existing processes.
• Translate business needs into well-defined, sustainable automation solutions.
• Drive a culture of continuous improvement, standardisation, and reuse across automation
  initiatives.

Job Requirements:

• Bachelor's degree in Business Administration, Management, Information Systems, or a related discipline.
  
• 10+ years of experience leading enterprise-scale business process improvement and automation initiatives, with accountability for strategy, architecture, governance, and outcomes across multiple business units or markets.
  
• Proven ability to translate business strategy into executable process automation roadmaps, delivering sustained operational efficiency, cost optimisation, risk reduction, and experience improvements.
  
• Demonstrated authority in stakeholder relationship management at senior levels, influencing priorities, resolving competing demands, and ensuring alignment between business objectives and automation investment.
  
• Strong business acumen, with deep understanding of Opportunity-to-Order (O2O) and Opportunity-to-Cash (O2C) value chains, and the ability to redesign end-to-end processes for scale and standardisation.
  
• High-level analytical and data-driven decision-making capability, using quantitative and qualitative insights to identify automation opportunities, prioritise demand, and govern benefits realisation.
  
• Proven leadership in cross-functional and multi-cultural environments, setting direction, establishing common standards, and driving collaboration across markets, functions, and technology domains.

• Operates autonomously with full accountability for outcomes, managing complex, concurrent initiatives and making informed decisions in ambiguous, fast-changing environments.
  
• Recognised technical authority with enterprise-level experience in workflow and process orchestration platforms; hands-on knowledge of Kube Workflow or equivalent platforms is a strong advantage.
  
• Experience within the Automotive industry is advantageous, particularly where processes span retail, aftersales, finance, supply chain, and regional operations.
  
• Background in a Consulting or advisory capacity is preferred, bringing structured problem-solving, executive-level facilitation, and value-led delivery disciplines.