Process Engineer

Under minimal direction provides Turnkey hands-on activities from machine arrival, runoff at Gosiger and acceptance at customer site. Provides technical expertise to internal/external customers ensuring customer development, retention and satisfaction. Incumbent performs customer machine set-up, programming, and run off’s. Designs and develops machine programming processes to create parts(s). Is responsible for customer machine operation and program training to ensure optimum efficiency and equipment utilization. Incumbent provides Applications troubleshooting phone support as required. This position is considered a Safety Sensitive position.

Essential Responsibilities and Accountabilities:

• Incumbent ensures high quality levels/standards in all work performed and follows all safety procedures and requirements.
• Performs hands-on turnkey processes from machine arrival through acceptance at customer site.
• Performs process development and optimization as required.
• Participates and assists in kickoff meetings per availability.
• Participates and assists with the internal status meetings per availability.
• Operates, programs, and utilizes Zeiss CMM.
• Understands, follows, and performs CNC Safety Programming.
• Performs tooling and fixturing set-ups, programming, and run off ensuring optimum cycle time based on established acceptable criteria.
• Interprets part prints and utilizing tooling and fixturing knowledge, designs and develops machine programming process to create part(s).
• Provides on-site and in-house customer training on machine operations and basic troubleshooting. Ensures customers are trained to perform machine operations in an efficient manner.
• Travels to customer site; locally and as required, out-of-state to support customers.
• Creates and maintains records including documentation and reporting for machine and programming processes.
• Provides on-going feedback on work-holding and tooling performance.
• Assists in project management ensuring timely follow-up and follow through on all assigned tasks and projects.
• Performs projects and tasks within assigned timeframes.
• Attend and participate in sales, service, company, and customer meetings as requested.
• Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material.
• Based on business need, assists, supports and/or performs other duties within scope and ability. Assumes accountability and responsibility for assigned projects and programs.