Process Excellence & Internal Audit Lead - Banking/Financial Services

Key Responsibilities:

- Design annual internal audit plan and work on overall ERM framework.

- Manage the internal audit year plan along with external Internal Audit firm (Big 4).

- Process Mapping & Re-engineering: Conduct deep-dive root cause analyses, design current and future-state process maps (keeping key internal audit findings).

- Data Analytics: Use data tools like Excel, Tableau, or Power BI to monitor anomalies, fraud risks, and key performance indicators (KPIs).

- Workflow Optimization & Automation: Identify bottlenecks in respective processes (P2P, O2C, R2R etc); partner with tech teams to automate manual tasks.

- Continuous Improvement Projects: Lead high-impact transformation projects using Lean Six Sigma (DMAIC/Kaizen) methodologies to minimize waste and scale operations efficiently.

- Change Management: Act as a change agent, facilitating cross-functional workshops to secure leadership alignment and drive adoption of optimized workflows.

- SOP Standardization: Create, update, and audit Standard Operating Procedures (SOPs) across departments to ensure absolute operational compliance and consistency.

Candidate Profile & Qualifications:

- Certifications: Professional certification such as CA, CIA, CISA, or Lean Six Sigma Black/Green Belt.

- Education: Bachelor's degree mandatory; MBA or B.Tech from a premier institute preferred.

- Experience: 7 - 10 years of combined experience in internal audit, risk management, or process transformation/consulting.

- Core Competencies: Exceptional stakeholder management, strong business case writing skills, and high adaptability in a fast-paced environment.

- Technical Skills: Proficiency in financial data analysis, process mapping tools, and internal control frameworks.