Process Management Specialist - Customs/Logistics
Summary
Process Management Specialist ensuring accurate data entry of shipping documents, tracking shipments, and processing finance transactions using internal systems while adhering to compliance standards.
Your responsibilities will include:
Ensure accuracy of data entry of shipping documents (e.g., packing lists, invoices, bills of lading) for outgoing and incoming shipments.
Track and trace shipments using internal systems.
Efficiently address and resolve complaints or queries.
Follow proper steps as per the given standard operating procedure
Competencies:
Strong organizational and communication skills
Detail and results in oriented with analytical mindset
Strong problem solving and interpersonal skills
Excellent Time Management skills
Context and Environment:
Can work in a fast paced and dynamic environment
- Constant interface and communication with a wide set of internal and external stakeholders
Accountabilities:
Adherence to compliance standards, policies and procedures
Timely and accurate processing of finance and accounting transactions.
- 1-2 year prior experience in Shared Services or BPO setting in the logistics industry is an advantage
Bachelors degree in Customs Administration or any related field
Fresh Grads are encouraged to apply!
Job Highlights:
We offer a Hybrid Work Arrangement, Computer and related equipment will be provided.
12 Days VL
12 Days SL
HMO on day 1 + 2 dependent full covered by the company upon regularization.
Yearly Salary Increase Across the board + depending on the performance.
Monthly incentive upon regularization + depending on the performance
Quarterly incentive for Top performer.
Quarterly Incentive for Outstanding performer.
Quarterly Raffle during awarding and town hall.
Hybrid work set up.
Quarterly Employee engagement activity
Companywide events
Other benefits that the upper management may be able to provide
We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.