Process Owner
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HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Process Owner to join our team.
Responsibilities:
- Serve as the overall owner of assigned business processes throughout their lifecycle, ensuring they perform efficiently and continue to meet business objectives.
- Ensure the process operates according to established plans, adjusting
direction when performance indicators suggest corrective action is needed.
- Oversee that all stakeholders—people and systems—have the necessary
knowledge, tools, and resources to execute process activities effectively.
- Define and monitor process KPIs and operational excellence metrics to ensure sustainable process performance.
- Identify and mitigate potential process risks through proactive analysis
and improvement actions.
- Continuously monitor and optimise the process to achieve desired
business results and sustain long-term performance.
Requirements
- Minimum of 3+
years of experience in Business Process
Management, Product Management, Business Operations, or related roles.
- Analytical &
Critical Thinking to dissect
complex business processes, identify root causes of problems, interpret data,
and logically evaluate various solutions.
- Knowledge of Business Process Management (BPM) methodologies, Lean Six Sigma, or other continuous improvement frameworks is considered an advantage.
- Experience with business process mapping, process analysis and data-driven decision making.
- Ability to
articulate complex process goals clearly and manage multiple projects
simultaneously.
- Ability to
collaborate with, influence, and negotiate with a diverse group of stakeholders
to gain alignment on process changes.
- Ability to
define and monitor Key Performance Indicators (KPIs) and metrics.
- Exceptional
communication and presentation abilities, comfortable interacting with
stakeholders, including senior management.
- Ability to
understand the "big picture"—how the process fits into the
broader business ecosystem.
Resumes
must be submitted in English.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
- Hybrid
Work Model (2 days working from home)
- Comprehensive
Health plan starting from the first day of employment
- Pension
plan
- 13th
salary payment
- Additional
Paid Annual Leave (up to 30 days, based on years of
service)
- Up
to 5 Carry over annual leave days from previous year to the next
one
- Birthday
Leave
- Lifelong Learning
Allowance & Paid Educational Leave
- Monthly
Wolt Vouchers
- Monthly
meals & treats at the office
- Participation
in company's Group Discount Scheme
- Gym
Membership
- Referral
Bonus Program
- Summer
Short Fridays (August)
Additional Support
- Visa Sponsorship and Relocation Assistance
Sounds
like you? Let’s write the next chapter together!
All
Applications will be handled with the strictest
confidentiality.