Process Quality Engineer
About this Role
Carrier is a global leader in intelligent climate and energy solutions, committed to creating safe, sustainable, and high-performance environments. We are seeking a Process Quality Engineer to support our manufacturing facility in Athens, GA.
This role is a hands-on, plant-based position responsible for improving product and process quality, driving operational excellence, and supporting production teams. You will collaborate cross-functionally with Manufacturing, Engineering, Supply Chain, and Service teams to reduce defects, improve yield, and enhance overall customer satisfaction.
Key Responsibilities
Drive scrap reduction and improve first-pass yield (FPY) across manufacturing processes
Support daily production activities, including defect resolution and non-conforming material management
Perform Gemba walks and partner with production teams to review quality metrics and resolve issues in real time
Lead and participate in cross-functional improvement projects focused on process reliability and product quality
Investigate and resolve customer claims and field issues, ensuring feedback is integrated into manufacturing processes
Conduct process audits and internal ISO audits to ensure compliance with quality standards
Utilize tools such as PFMEA, control plans, and quality systems to identify and mitigate risk
Analyze production and quality data to identify trends and drive continuous improvement initiatives
Partner with Supplier Quality, Engineering, and Operations to address root cause and corrective actions
Support monthly reporting and quality performance tracking
Basic Qualifications
Bachelor’s degree in Engineering
Minimum 3+ years of experience in a manufacturing, production, or industrial operations environment with exposure to quality systems, process improvement, and root cause analysis
Preferred Qualifications
Experience working in a production or plant setting
Ability to analyze and solve quality or process-related issues
Strong communication and collaboration skills across multiple teams
Experience in automotive or heavy industrial manufacturing environments
Background in quality engineering, manufacturing engineering, or industrial engineering
Experience with data analytics, data systems, or process automation
Knowledge of quality tools and methodologies (e.g., PFMEA, PPAP, root cause analysis)
ASQ Certification (CQE, CQA) or ISO auditing experience
Strong analytical, problem-solving, and organizational skills
Proficiency in Microsoft Office tools
Additional Information
This is a fully onsite role based in a manufacturing plant environment in Athens, GA
The role requires significant time on the production floor working alongside operations teams
Must have unrestricted authorization to work in the USA. No visa sponsorship is available