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Process Trainer - Senior Executive (Hybrid) | MOA Pasay

Open 16d

Hybrid setup: 3x Onsite

Location: MOA, Pasay

Schedule: Shifting schedule / Night shift (No fixed weekends off)

Requirements:

  • College Graduate
  • With Active PHRN or USRN license
  • At least 2 years experience as a Process Trainer

Job Responsibilities:

  • Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
  • Strong communication and presentation skills, with the ability to engage and motivate trainees
  • Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
  • Proficiency in using training and learning management systems, as well as other relevant software and technologies
  • A strong understanding of call center operations, customer service best practices, and industry regulations

What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?

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