Processing Officer | Contract | Bank

Jobs scopes

• Merchant On-boarding & Maintenance
• Prepare Input forms & work orders
• Checking of merchant account creation/maintenance in Bank system
• Filing, archiving & retrieval of merchant files/documents
• Handle Giro form & Cheques from Merchants
• Submission of files & monthly reports
• Handle Functional emails from Merchants
• Handle office stationery order
• Handle & distribute incoming fax & mail, and courier bags
• Account Receivables & Payables & Reporting
• Liaise with Merchants, Business Support & Vendors on invoice payables & receivables.
• Issue invoices for receivables (e.g. Annual fees, terminal riding fees, transaction fees etc)
• Issue payment advices for payable (e.g. Terminal rental & maintenance fees, courier charges, archival cost etc)
• Prepare & submit periodical Associations reporting
• Liaise with Merchants, Merchant Sales team, Merchant Servicing, Payment Gateway service providers & Vendors for merchant setup, including:
• New Merchant Account creations (including new outlet) Terminal installations, Additional Terminal requests, Terminal Upgrading and Terminal Programming
• Work Order endorsements
• Temporary Terminal requests (for road show/sales events)
• Liaise with Merchants, Merchant Sales team, Merchant Servicing, Vendors for merchant account maintenance, including: Change of company name, address, payment cap, Discount Rate etc Merchant Closure & Terminal Retrievals Giro rejects account maintenance & payment Monthly Sales adjustment

Job requirements

• Diploma or Degree in banking, management, accounting, and any related discipline
• Min. 2 year of experience in financial institutions, with proficient in merchant services
• Knowledge, rules and regulations would be a plus
• Good communication & problem solving skills
• Proficient in Microsoft office especially Microsoft Power Point and Excel

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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