Procurement Systems & Continuous Improvement Manager

<p class="MsoNormal" style="margin-bottom:0cm;"><b><u>Here’s the difference you’ll make..</u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">At 2GO Group, you will lead the transformation of procurement into a smarter, more agile, and data-driven function. As the Procurement Systems & Continuous Improvement Manager, you will drive procurement excellence by championing digitalization, process optimization, governance, analytics, and continuous improvement initiatives that deliver lasting value across the organization.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">You will serve as the process owner for procurement systems, governance frameworks, and performance analytics, ensuring procurement processes are standardized, technology-enabled, compliant, and designed to provide an exceptional user experience. Your leadership will help strengthen operational efficiency, improve decision-making through data, and enable sustainable business growth.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Working closely with Strategic Procurement, Procurement Operations, the Corporate Services Group, and business units, you will foster a culture of innovation and continuous improvement—building procurement capabilities that not only support today's operations but also position the organization for future success.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b><u>What you’ll do..</u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Procurement Digital Transformation</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Develop and execute the Procurement Systems and Continuous Improvement roadmap. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Lead implementation and optimization of procurement technologies including ERP, eProcurement, eSourcing, Contract Lifecycle Management (CLM), Supplier Portal, Catalog Management, and future AI-enabled procurement solutions. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Drive digital transformation initiatives that improve efficiency, visibility, automation, and user experience. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Procurement Governance</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Develop and maintain procurement policies, procedures, standards, templates, and governance frameworks. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Ensure alignment with regulatory requirements, internal controls, and company objectives. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Promote governance through education, collaboration, and preventive controls. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Continuous Improvement & Process Excellence</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Lead end-to-end procurement process redesign and optimization. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Standardize procurement processes across business units. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Drive Lean, Six Sigma, automation, and operational excellence initiatives. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Eliminate process bottlenecks and improve cycle times. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Procurement Intake Governance (iRequest)</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Own the governance, administration, and continuous improvement of the Procurement Intake (iRequest) platform. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Establish intake standards, routing rules, SLAs, and governance controls to ensure accurate and timely assignment of procurement requests. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Drive workflow automation, system enhancements, and process improvements to improve efficiency and user experience. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Monitor intake performance, backlog, SLA compliance, and workload distribution, implementing corrective actions as needed. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Leverage intake analytics to identify demand trends, process improvement opportunities, and support strategic procurement initiatives.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Procurement Systems & Data Governance</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Own procurement master data governance. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Establish data quality standards and governance controls. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Ensure procurement information is accurate, complete, secure, and reliable. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Define procurement reporting standards and dashboard governance. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Analytics & Performance Management</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Establish procurement KPIs and performance dashboards. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Monitor procurement savings, compliance, cycle times, supplier performance, spend under management, catalog utilization, user adoption, and digital maturity. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Present actionable insights and recommendations to executive management. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Compliance, Risk & Audit</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Lead procurement compliance reviews and governance audits. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Monitor policy adherence, sourcing compliance, contract compliance, purchase splitting, and maverick spend. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Oversee procurement risk management including supplier risk, operational risk, and governance controls. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Coordinate internal and external audit activities. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Procurement Innovation</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Identify emerging procurement technologies and industry best practices. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Champion innovation, automation, AI, and analytics within procurement. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Evaluate new solutions that improve productivity and stakeholder experience. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Change Management & Capability Development</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Lead organizational change initiatives related to procurement transformation. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Develop training programs and adoption strategies. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Build procurement capability across Procurement and Business Units. </span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Strategic Stakeholder Management</span></b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Partner with IT, Finance, Legal, Internal Audit, HR, and Business Units to align procurement systems and governance with enterprise priorities. </span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Lead cross-functional transformation initiatives and drive enterprise-wide adoption of procurement best practices.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b><u>You’ll thrive in this role if you..</u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Educational Background</b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Bachelor's degree in Business Administration, Supply Chain Management, Engineering, Finance, or a related field.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Professional Experience</b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">At least 8 years of experience in procurement, with exposure to governance, strategic sourcing, procurement operations, or process improvement.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Minimum of 3 years of people management experience.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Experience in ERP systems and procurement technologies is an advantage.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Professional certifications in procurement or continuous improvement are preferred.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Competencies, Skills, Knowledge and Abilities</b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;text-indent:-18pt;">a.<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span>Leadership Competencies</p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Lead the Procurement Systems & Continuous Improvement team. </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Establish annual objectives, KPIs, and development plans. </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Build a high-performance culture focused on innovation, accountability, collaboration, and continuous improvement. </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Serve as the governance and systems advisor to Procurement leadership. </span></p><p></p><p class="MsoListParagraph" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;text-indent:-18pt;">b.<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span>Technical Competencies</p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Procurement Digital Transformation </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Procurement Systems & ERP Administration </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Business Process Reengineering </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Lean / Six Sigma Methodologies </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Data Analytics & Business Intelligence </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Procurement Governance </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Internal Controls & Risk Management </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Change Management </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Project & Program Management </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Strategic Thinking </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Stakeholder Influence </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Leadership & Coaching </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Innovation & Automation </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Commercial Acumen </span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Executive Communication</span></p><p></p><p class="MsoListParagraph" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" xml:lang="en-us">What’s in it for you at 2GO</span></u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Own enterprise impact. </span></b><span lang="en-us" xml:lang="en-us">You are trusted to influence decisions and enable the business to perform at its best.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Grow in a valued community. </span></b><span lang="en-us" xml:lang="en-us">You work in a culture that listens, collaborates, and invests in your long-term success.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Excel through expertise.</span></b><span lang="en-us" xml:lang="en-us"> You are empowered and recognized for delivering high standards and smart solutions.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Be recognized and feel valued—at work and beyond. </span></b><span lang="en-us" xml:lang="en-us">Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p> </p><p class="MsoNormal"></p><p> </p>