Procurement Systems & Continuous Improvement Supervisor

<p class="MsoNormal" style="margin-bottom:0cm;"><b><u>Here’s the difference you’ll make..</u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">At 2GO Group, you will help build a more efficient, data-driven, and future-ready procurement organization. As the Procurement Systems & Continuous Improvement Supervisor, you will oversee the day-to-day administration of procurement systems, governance, reporting, and process improvements—ensuring procurement operations are efficient, compliant, and supported by reliable data and technology.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Your work will be instrumental in driving procurement transformation by promoting system adoption, maintaining data integrity, monitoring compliance, and identifying opportunities to simplify and automate processes. Through meaningful reporting and performance insights, you will help enable better decision-making and continuous operational improvement.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">By collaborating closely with Strategic Procurement, Procurement Operations, the Corporate Services Group, and business units, you will contribute to creating standardized, technology-enabled procurement processes that enhance user experience, strengthen governance, and support the organization's long-term growth.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b><u>What you’ll do..</u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"><b><span style="font-family:Calibri, sans-serif;">Procurement Intake Management (iRequest)</span><u></u></b></p><p><b><u></u></b></p><b><u></u></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Serve as the first-level administrator and triage owner of the Procurement iRequest platform. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Review incoming procurement requests for completeness, accuracy, required approvals, and supporting documentation before routing them to the appropriate Procurement team. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Validate request categorization, spend classification, sourcing approach, and priority level to ensure proper assignment. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Coordinate with requestors to obtain missing information and resolve submission issues. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Monitor intake queues and service levels to ensure timely routing and assignment of requests. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Maintain iRequest workflows, forms, templates, and routing rules in coordination with Business Intelligence and Procurement leadership. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Analyze intake trends and recommend improvements to simplify request submission and improve user experience.<b></b></span><p><b></b></p><b></b></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Procurement Systems Administration</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Administer procurement systems, supplier portals, eSourcing platforms, contract management solutions, and procurement workflows. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Coordinate system enhancements, configuration changes, testing, and user acceptance testing (UAT). </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Act as the first point of contact for procurement system issues and coordinate resolutions with IT and system vendors. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Support digital procurement initiatives including automation, AI-enabled solutions, and workflow optimization. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Master Data & Catalog Governance</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Maintain supplier, material, service, and catalog master data. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Ensure completeness, accuracy, and integrity of procurement data. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Manage vendor onboarding, accreditation, screening, and periodic data cleansing. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Procurement Analytics & Reporting</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Develop dashboards and KPI reports. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Monitor procurement performance including: </span><p></p><ul type="circle"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Procurement cycle time </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">PR aging </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">PO aging </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Contract compliance </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Preferred supplier utilization </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Savings realization </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Supplier performance </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Tail-endMaverick spend </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">User adoption </span><p></p></li> </ul></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Provide insights and recommendations to management. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Continuous Improvement</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Conduct process mapping, root cause analysis, and workflow reviews. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Recommend process simplification, standardization, and automation opportunities. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Support Lean, Six Sigma, and continuous improvement initiatives. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Participate in procurement transformation projects. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Supplier Performance Governance</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Coordinate supplier performance evaluations. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Track completion and action plans. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Consolidate supplier scorecards and identify recurring performance issues. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Procurement Governance & Compliance</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Monitor compliance with procurement policies, approval authorities, sourcing thresholds, and governance requirements. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Perform regular compliance reviews and identify procurement risks, policy deviations, purchase splitting, and maverick spend. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Recommend preventive controls and corrective actions. </span><p></p></li> </ul><p class="MsoNormal" style="line-height:normal;"><b><span style="font-family:Calibri, sans-serif;">Stakeholder Support</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Deliver procurement system training and user support. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Develop user guides, SOPs, and knowledge materials. </span><p></p></li> <li class="MsoNormal" style="line-height:normal;"><span style="font-family:Calibri, sans-serif;">Promote adoption of procurement systems and best practices.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"><b><u>You’ll thrive in this role if you..</u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Educational Background</b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Bachelor's degree in Business Administration, Supply Chain Management, Engineering, Finance, or a related field.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Professional Experience</b></p><p><b></b></p><b></b><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">At least 4 years of procurement experience, preferably in procurement operations, sourcing support, governance, or process improvement.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Experience working with ERP systems and procurement reporting tools.</span><p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;"><span style="font-family:Calibri, sans-serif;">Strong analytical and organizational skills.</span><p></p></li> </ul><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Competencies, Skills, Knowledge and Abilities</b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;text-indent:-18pt;">Technical Competencies</p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Attention to Detail</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Problem Solving</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Collaboration and Teamwork</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Communication Skills</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Data Analysis and Reporting</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Procurement Process Knowledge</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Customer Service Orientation</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Continuous Improvement Mindset</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Planning and Coordination</span></p><p></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:54pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;">Change Management</span></p><p></p><p class="MsoListParagraph" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" xml:lang="en-us"><br /></span></u></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" xml:lang="en-us">What’s in it for you at 2GO</span></u></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Own enterprise impact. </span></b><span lang="en-us" xml:lang="en-us">You are trusted to influence decisions and enable the business to perform at its best.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Grow in a valued community. </span></b><span lang="en-us" xml:lang="en-us">You work in a culture that listens, collaborates, and invests in your long-term success.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Excel through expertise.</span></b><span lang="en-us" xml:lang="en-us"> You are empowered and recognized for delivering high standards and smart solutions.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Be recognized and feel valued—at work and beyond. </span></b><span lang="en-us" xml:lang="en-us">Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p> </p><p class="MsoNormal"></p><p> </p>