Product Analyst, eCommerce

We are excited to invite applications for the Product Analyst - Hill’s Digital role, sitting within the Hill’s Digital IT applications group. In this highly dynamic position, you will execute at the intersection of technology and business strategy to support our strategic B2B eCommerce roadmap.

Working closely with IT tech leads and commercial partner teams, your primary mission is to translate high-level ecosystem strategies into actionable technical requirements, user stories, and seamless platform capabilities.

Our ideal candidate is intensely curious about technology, data, and user experience. You are a true self-starter who takes end-to-end ownership, thrives in ambiguity, and brings a flexible mindset—willing to stretch beyond formal job boundaries to solve complex challenges and drive project momentum. As an exceptional communicator, you will easily bridge the gap between technical developers and non-technical stakeholders to unlock maximum value across our digital ecosystems.

Responsibilities

• Requirements & Roadmap Execution: Elicit, author, and maintain detailed user stories, technical functional specifications, acceptance criteria, and workflow diagrams. Translate overarching externalization and partnership strategies into well-defined IT backlogs.
• Agile Ceremony Leadership & Delivery: Lead daily stand-ups, backlog grooming, and sprint planning for dedicated IT scrum teams. Drive sprint completion, maintain plan integration, coordinate QA/testing gates, and streamline the release process to ensure seamless feature delivery.
• Cross-Functional Collaboration & Flexible Ownership: Act as a flexible, end-to-end owner across all project phases. Adapt quickly to evolving business needs, proactively bridge gaps between IT and commercial stakeholders, and execute tasks outside core job definitions whenever necessary to achieve team goals.
• Steward foundational documentation for use with AI tools

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, or a related discipline,
• 4+ year(s) of related work experience experience as a Product Manager or as an IT Product Analyst, Business Analyst or Product Owner.

Preferred Qualifications

• Experience with eCommerce platforms and AI-enabled automation is strongly preferred.
• A functional understanding of technologies and technological concepts such as HTML, CSS, JavaScript, React, Devops, QA, web development, and architecture etc.
• Passion for data-driven decision-making, with experience in Google Analytics and behavioral analytics tools.
• Communication & Stakeholder Management: Exceptional verbal and written communication skills with a proven ability to translate complex technical jargon into clear, business-friendly language (and vice versa) for both technical developers and commercial leadership.