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PALMPAY LIMITED

Open 16d

Product and Operations Manager

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Job Title: Product & Operations Manager
Location: BGC,Manila, Philippines
Employment Type: Full Time
Set up: Onsite

Job Summary
We’re looking for a Product & Operations Manager to support product launches, improve processes, coordinate with HQ, and train Sales & Operations teams.

Key Responsibilities
  • Test product processes and support new product/feature launches.
  • Identify product and operational issues and coordinate with HQ for resolution.
  • Prepare training materials, SOPs, FAQs, and user guides.
  • Conduct product and process training for local Sales and Operations teams.
  • Prepare and manage marketing and sales materials, such as flyers, posters, and product introductions.
  • Collect feedback from frontline teams and support product/process improvements.
Requirements

  • 3-5 years of experience in Product, Product Operations, or Sales Operations.
  • Experience in fintech, consumer finance, or smartphone retail is preferred.
  • Strong communication and coordination skills.
  • Good English communication skills.
Apply

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