Product Application Engineer (High Speed Backplane)

This role is responsible for supporting connector installation, inspection, and related application processes at customer sites and their contract manufacturers (CMs). This position requires technical understanding of the mechanical and electrical functions of the connector components and the related impact of installation variables. This position will interface closely with customers and their CM sites to develop an understanding of their application process and will work collaboratively to improve application quality and consistency. Strong communication, technical understanding, and interpersonal skills are critical in this role.

• Work closely with customers and their contract manufacturers to evaluate and address connector challenges/concerns as they relate to the production process and functional integrity of the connector
• Assist customers and CMs with new process development related to the connector and establishing proper connector application and handling processes
• Observe and assess customer/CM processes and provide constructive feedback
• Function as the “first responder” for customer/CM quality concerns, with ability to provide initial containment feedback and collect relevant data for distribution to the internal team
• Work closely with internal development, NPI, and quality engineering teams to provide feedback for continuous improvement of connector quality
• Receive feedback from customer/CMs on potential product and packaging improvements and evaluate improvement feasibility with internal team
• Develop and evaluate custom application tooling as specified by the customer/CM
• Update customer-accessible documentation related to connector application and inspection
• Monitor CM production yields related to the connector and provide feedback/assistance for process improvement as needed
• Perform quantitative analysis of quality concerns at customer/CM site
• Coordinate procurement of necessary application tooling in preparation of initial customer system