Product / Applications Engineer / 產品應用工程師 (Overvoltage 過電壓)

Summary:

The position supports Product Line Manager (PLM) – Overvoltage, responsible for all Overvoltage Products as well as factory liaison for sourced Overvoltage product lines. The position is the technical and applications expert for supported products including both manufactured and sourced products. Assist field application engineers and sales in the identification and development of new opportunities and new products. Primary focus is support of product applications, new product selection, data sheets, technical reports and drawings, marcom material, product lifecycle management, competitive market analysis, and product training.

Responsibilities:

Product & Applications Engineer Responsibilities
1. Provide technical support for all sales, engineering, and quality related activities for product line customers globally.
2. Participate in new product development as the technical liaison between development team and Sales/FAE/Customer from identification to qualification to production.
3. Coordinate internal efforts by Engineering, Manufacturing, Customer Service, Quality, etc., to provide requested information, solutions and answers in a timely manner.
4. Manage and achieve agreed upon Engineering, New Product Development (NPD), New Product Introduction (NPI), and Design-In objectives for product line products.
5. Provide support to Sales and FAEs on customer visits as needed and requested by PLM. Perform regular reviews of key design/sales opportunities as agreed with PLM.
6. Develop and provide product line product training to Sales, FAEs, and authorized Distributors as requested by PLM.
7. Analyze technology trends and competitive landscape, track competitors’ product portfolios and new product releases.
8. Recommend product line performance enhancements, extensions, consolidations, and technical improvements that help maintain competitiveness or provide competitive advantages to the product line.
9. Develop and maintain all Overvoltage product documentation (such as datasheets, agency certifications, test data, etc.) and sales collateral (such as product brochures, white papers, application briefs, evaluation kits, etc.)
10. Manage all Overvoltage product lifecycle communication activities with Marcom including New Product Introductions (NPI), Product Change Notifications (PCN), and Product Obsolescence Memos (POM).
11. Perform other related duties as assigned.

Interpersonal Skills:

This role supports both customer-facing and factory-facing activities and requires strong verbal and written communication skills, along with a solid background in passive electronic design. Candidates must be able to develop innovative solutions to address customer needs. The position also requires the ability to deliver technical presentations and apply technical and market knowledge to guide customers in selecting CPTC and Heater product solutions. Success in this role depends on building strong relationships with Sales and FAE teams by providing timely, accurate, and high-value support throughout the customer design, evaluation, and production lifecycle.

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