Product Coordinator

Position-Product Coordinator

Location- Hickory, North Carolina, USA

Duration-4 Months

Non-Exempt

Hours of work/work schedule/flex-time: 40 hours – Must be flexible and willing to work any 8 hour schedule between the hours of 8:00 AM and 7:00 PM.

Scope of Position:
Day to Day Responsibilities:

· Responsible for processing cable assembly workflows between customer care, manufacturing, and DMO.

· Ability to communicate product discrepancy specification information to both internal and external customers.

· Understand and execute contractual agreements.

· Coordinate customer requirements with Sales, Marketing, Engineering Services, and Operations to meet customer requirements.

· Professional phone skills and written communication skills to include excellent use of grammar and sentence structure.

· Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.

· Participation in training, testing, and project related activities as identified.

· Represent organization’s Cable Systems to the customer in a highly effective, professional manner.

Education and Experience:
Required: High School degree
Preferred: 2-year Associate Business Degree or Bachelor Degree.

Preferred: Customer Service experience or Sales experience.
Will be required to remain in Customer Care for a minimum of two years.

All your information will be kept confidential according to EEO guidelines.