Zebra Pen is seeking a Product Data & Operations Administrator who will serve as the central owner for sales reporting, product and item data, pricing controls, and trade agreement administration. This position ensures accurate, timely reporting and maintains high-quality product, pricing, and customer data across the organization. As a key cross-functional partner, the role supports Sales, Product Management, Finance, Operations, and IT by maintaining data integrity, coordinating item and pricing updates, and promoting strong data governance practices.

Responsibilities include but are not limited to:

Commercial Customer Reporting

· Produce and distribute monthly sales reports for commercial accounts.

· Support Sales Managers with reporting, analytics, and performance insights.

Representative & Commission Reporting

· Prepare commission reports for internal Finance teams and external sales representatives.

· Maintain and administer sales representative contracts and related records.

Trade Agreement & Pricing Governance

· Maintain, update, and validate customer trade agreements.

· Coordinate pricing updates, discount files, promotional programs, and exception management with Sales Managers, the EDI Manager, and other stakeholders.

Item Setup & Data Governance

· Manage product setup and maintenance within internal systems and customer portals.

· Audit and maintain customer portal data to ensure alignment with D365 and other company systems.

Cross-Functional Coordination

· Serve as a key liaison between Sales, Product Management, Finance, Operations, IT, and other departments.

· Act as a centralized resource for item, pricing, and customer data.

Price List & Item Catalog Management

· Oversee the maintenance, implementation, and governance of price lists and item catalogs.

· Ensure all pricing and product information is accurate, current, and aligned across systems.

Process Improvement & Documentation

· Identify opportunities to improve reporting, pricing, item setup, and workflow processes.

· Develop, maintain, and update Standard Operating Procedures (SOPs).

· Additional duties as assigned.