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jpmc-dev8.fa.oraclecloud.com/CX

Product Delivery Manager, Vice President - HR Data Products

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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in HR Data Products, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
  • Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners .
  • Partner with Global HR Operations and HR Data Product teams to drive process clarity, conduct probing inquiries to uncover critical issues, define problem statement and assess impacts.
  • Conduct root cause analysis leveraging user data, synthesize data into coherent themes, and effectively communicate insights and improve user experience.
  • Translate business requirements into technical specifications and proactively drive subsequent steps to advance project progress.
  • Propose operating models and identify necessary change management requirements.
  • Prepare impactful presentations and decks, utilizing storytelling techniques to convey complex information effectively and engage audiences.

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
  • Demonstrated ability to execute operational management and change readiness activities.
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies.
  • Experience in HR Data /transactions (Personal, Job, Comp, Benefits) and HR Operations processes.

Preferred qualifications, capabilities, and skills

  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Proficient knowledge of Oracle HCM systems and/or HR related systems/ applications

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