Product Design Manager

Company Description

Serasa Experian is the first and largest Datatech in Brazil. We are a leader in intelligence solutions for risk and opportunity analysis, focusing on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and the best talent, we transform the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper.

We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.

Job Description

We are looking for someone passionate about consumer-centric design, with a strategic vision and a focus on performance, to lead the Digital Channels Design team. This person will be responsible for ensuring end-to-end digital experiences that combine efficiency, usability, and impact on business results.

Responsibilities

• Lead and evolve the design practice across digital channels, ensuring consistency, efficiency, and excellence in all consumer-facing interfaces.
• Work collaboratively with Product Managers, Engineering, Data, and other stakeholders to define strategy and build the product roadmap.
• Translate business objectives and consumer needs into intuitive, accessible, and high-performance digital experiences.
• Promote a culture of experimentation, data-driven decision-making, and continuous improvement.
• Develop and empower the design team, promoting autonomy, strategic alignment, and technical excellence.

Qualifications

• Solid experience in digital design, working with high-scale digital products or channels.
• Experience in agile and multidisciplinary environments, with strong collaboration between product, design, and technology.
• Strategic profile, with the ability to connect consumer experience to business objectives.
• Ability to lead complex projects and influence different levels of the organization.
• Knowledge of performance metrics and analytics tools.
• Experience with team management.

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and companies, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and holding a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

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