Product Designer, Owned Channels

Period from: 2026-09-27
Period to: 2027-01-29

Location: On-site in Stockholm 4 days a week

Scope: 100 %, full-time

Daily responsibilities

• Design and optimize customer-facing communication experiences across email, push notifications and other owned channels.

• Create scalable UI patterns, templates, and components that support personalization, campaign execution, and consistent brand experiences.

• Collaborate closely with CRM, Marketing, Loyalty, Product, and Engineering teams to translate customer insights and business goals into effective communication journeys.

• Drive discovery, concept development, prototyping, and validation of new communication experiences and lifecycle initiatives.

• Contribute to communication strategy by improving engagement, relevance, usability, and customer value across touchpoints.

Minimum technical skills

• Strong product design and UI design capabilities, with a proven track record of delivering high-quality digital experiences.

• Experience designing for email, push notifications, CRM platforms, or other communication-focused products and services.

• Proficiency in Figma, prototyping tools, design systems, and component-based design.

• Solid understanding of customer journeys, personalization, lifecycle marketing, and omnichannel user experiences.

• Ability to use qualitative and quantitative insights to inform design decisions and measure impact.

Leadership / experience level

• Mid to Senior Product Designer with demonstrated experience owning workstreams from discovery through delivery.

• Able to work independently, influence cross-functional stakeholders, and balance customer needs with business objectives.

• Strong collaborator with the ability to facilitate discussions, align teams around a vision, and advocate for user-centered solutions.

• Comfortable operating in a strategic environment while remaining hands-on in execution and design craft.