Product Designer

About the role

We are looking for a Product Designer to join our growing Digital Enablement team.

As a Product Designer, you will be responsible for creating user flows, customer journey maps, wireframes, mockups and prototypes based on user research and customer feedback. You will leverage AI-enabled design practices and tooling, where appropriate, to accelerate discovery, ideation, prototyping and design delivery, while applying user-centered thinking and professional judgement to design the overall product functionality across the Qatar Airways mobile app and website, ensuring a smooth, frictionless user experience and iterating on designs based on user testing.

As part of your daily responsibilities, you will also:

• Facilitate business vision by researching, conceiving, sketching, prototyping and testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys and mockups optimised for a wide range of devices and interfaces, leveraging AI-enabled tooling where appropriate to improve efficiency and quality.
• Identify design problems and friction points, and devise user-centered solutions while taking into consideration technical recommendations for front-end and back-end developments. Take a research-driven approach to design and make data-informed decisions related to core and new features, presenting these decisions to stakeholders when required.
• Participate in ideation and conceptual development of new products and features within an interdisciplinary team that includes creative and market leads, product managers and developers, applying AI-enabled workflows where appropriate to accelerate exploration and iteration.
• Collaborate with the user research and testing teams to develop tests to measure the success of new developments with quantifiable metrics, and understand user behavior.
• Work closely with UX Leads in IT to bring synergies and standardize tools and solutions across the company.
• Collaborate with product managers to translate concepts and requirements into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences, using AI-enabled design practices where appropriate.
• Perform other department duties related to the position as directed by the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.