Product Designer

<p><b>Group Company:</b> Sojern</p> <p class="Designation"><b>Designation:</b> Product Designer</p> <p class="Office Location"><b>Office Location:</b> Remote, Ireland</p> <p class="Position description"><b>Position description:</b> Join our growing product experience team and play a pivotal role in shaping the future of Sojern’s Travel Marketing Platform. As a Product Designer, you will collaborate with talented teammates from around the world to deliver intuitive, data-driven solutions that empower travel marketers. This role is central to enhancing the user experience of our platforms, dashboards, and automated reporting tools, ensuring our products meet the needs of a diverse, global user base.</p><p class="Position description"><br /></p><p class="Position description">You’ll work directly with customers, conducting interviews and usability testing to gather feedback and uncover insights that inform your designs. You’ll have the opportunity to work on cutting-edge projects that leverage advanced data visualization, personalization, and AI-driven design principles. By collaborating closely with Product, Product Marketing, Client Success, and Engineering, you’ll bring innovative ideas to life while continuously iterating based on user needs.</p><p class="Position description"><br /></p><p class="Position description">If you’re passionate about designing user-centered products that solve real-world problems and want to grow within an inclusive, dynamic team, this is the perfect role for you!</p><div><br /></div> <p class="Primary Responsibilities"><b>Primary Responsibilities:</b> </p><ul><li>Collaborate with Product, Product Marketing, Client Success, and Engineering to design user-centric features and workflows for Sojern’s internal and external platforms, dashboards, and reporting</li><li>Design experiences specifically to improve user activation, retention, and expansion metrics, ensuring alignment with product goals and user needs</li><li>Partner with Product and Commercial teams to design features that support pricing tiers, packaging strategies, and role-based access control for different customer segments or verticals</li><li>Develop intuitive, engaging first-time user experiences and self-service onboarding flows to streamline adoption and drive product engagement</li><li>Develop wireframes, prototypes, and high-fidelity mockups using Figma ensuring alignment with product requirements and user needs</li><li>Conduct user research, including interviews, usability testing, and surveys, to gather insights that inform design decisions</li><li>Create scalable, responsive designs optimized for complex data visualization and reporting interfaces</li><li>Maintain and enhance Sojern’s product design system to ensure consistency across all platform elements</li><li>Advocate for accessibility and inclusivity in all aspects of the design process, ensuring our products meet diverse user needs</li><li>Collaborate with Engineers to ensure seamless implementation and adherence to design specifications</li><li>Analyze usage metrics, user feedback, and industry trends to identify areas for improvement and propose solutions</li><li>Present designs and findings to stakeholders and incorporate feedback iteratively</li><li>Become an informed and vocal advocate of great design at Sojern, including assisting with occasional presentations to other teams about ongoing projects and initiatives</li><li>Work self-sufficiently across multiple projects without sacrificing quality</li></ul><p class="Reporting Designation Group"><b>Reporting Team</b></p> <ul class="Reporting Designation Group"> <li class="Reporting Designation"><b>Reporting Designation:</b> Director, Product Design and Creative Services</li> <li class="Reporting Department"><b>Reporting Department:</b> Product Design</li> </ul> <p class="Category Group"><b>Educational qualifications preferred</b></p><ul class="Category Group"> <li class="Field specialization"><b>Field specialization:</b> Design, Human-Computer Interaction, or related subject</li> <li class="Degree"><b>Degree:</b> Bachelor’s degree (or equivalent experience)</li></ul> <p class="Industry Group"><b>Required work experience</b></p> <ul class="Industry Group"> <li class="Industry"><b>Industry:</b> MarTech</li> <li class="Role"><b>Role:</b> Product Design</li> <li class="Years of experience"><b>Years of experience:</b> 5-7 years</li></ul> <p class="Required Competencies"><b>Required Competencies:</b> </p><ul><li>Cross-functional collaboration</li><li>Stakeholder communication</li><li>Problem-solving and analytical thinking</li><li>Self-direction and workload management</li><li>Attention to detail</li><li>User advocacy</li><li>Iterative thinking and feedback incorporation</li></ul> <p class="Required Knowledge"><b>Required Knowledge:</b> </p><ul><li>UX/UI design principles and methodology</li><li>User research and usability testing methods</li><li>Accessibility standards (WCAG 2.1 AA)</li><li>Design systems principles</li><li>SaaS product design patterns (onboarding, activation, retention)</li><li>Data visualization best practices</li><li>Front-end technology fundamentals (HTML, CSS)</li><li>Agile/scrum development processes</li></ul> <p class="Required Skills"><b>Required Skills:</b> </p><ul><li>Figma (advanced wireframing, prototyping, component libraries)</li><li>High-fidelity mockup and interactive prototype creation</li><li>Design system creation and maintenance</li><li>Data-heavy interface and dashboard design</li> </ul> <p class="Pay Rate Group"><b>Other details</b></p> <ul class="Pay Rate Group"> <li class="Pay Rate"><b>Pay Rate:</b> €65,000 - €88,000</li> <li class="Contract Types"><b>Contract Type:</b> Full time</li> </ul>