Product Discovery Lead
Posted Updated
Summary
6-month extendable contract (work-from-office) for a Product Discovery Offers Lead in Philadelphia/New York at a cards & payments business: owning discovery strategy, roadmap, and backlog spanning enterprise search, RAG/LLM answer quality, SEO/GEO optimization, and data source governance.
Job Summary
Key Responsibilities
Data Source Discovery Governance
Agent Visibility, SEO GEO Optimization
Discovery Experience Design
Validation Quality Assurance
Agile Product Delivery
Required Skills Experience
Product Business Analysis
Search, Discovery AI
SEO / GEO
Data Analytics
Preferred Qualifications
Deliverables
Contract Details
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Job Title: Product Discovery Offers Lead.
Location: Philadelphia, New York, USA.
Experience Level: 8+ years.
Who can apply - US citizen, Green Card holder, valid US work permit.
Key Responsibilities
- Lead the product discovery strategy for cards, payments, rewards, loyalty programs, and partner offers.
- Define the vision, roadmap, and backlog for discovery capabilities across digital channels.
- Prioritize discovery features based on business value, customer impact, compliance requirements, and operational feasibility.
- Drive stakeholder alignment and secure approvals from GCO and cross-functional teams.
Data Source Discovery Governance
- Identify, assess, and document authoritative data sources for:
- Credit and debit card products
- Payment products and services
- Rewards and loyalty programs
- Promotional and partner offers
- Product terms, conditions, and exceptions
- Establish data lineage, ownership, quality standards, and governance practices.
Agent Visibility, SEO GEO Optimization
- Enhance content discoverability for AI agents, search platforms, and knowledge systems.
- Define SEO and GEO (Generative Engine Optimization) strategies to improve content indexing, ranking, and retrieval.
- Ensure product and offer information is structured for optimal agent consumption and answer generation.
- Collaborate with content, engineering, and architecture teams to implement discoverability best practices.
Discovery Experience Design
- Define discovery workflows, search experiences, and retrieval requirements.
- Create complex business queries, search scenarios, and expected answer frameworks.
- Design retrieval and ranking criteria for product, rewards, and offer search experiences.
- Specify discovery tools, metadata requirements, taxonomy, tagging, and content classification approaches.
Validation Quality Assurance
- Validate generated answers against approved product terms, policies, and exceptions.
- Define acceptance criteria and test scenarios for discovery solutions.
- Measure answer accuracy, completeness, relevance, and compliance.
- Establish KPIs and success metrics for discovery effectiveness.
Agile Product Delivery
- Own and manage the discovery backlog.
- Write user stories, requirements, and acceptance criteria.
- Partner with engineering, architecture, data, and business teams throughout delivery.
- Drive sprint planning, prioritization, and release readiness activities.
Required Skills Experience
Product Business Analysis
- 8+ years of experience as a Product Manager, Technical Business Analyst, or Discovery Lead.
- Strong experience defining product requirements, roadmaps, and acceptance criteria.
- Expertise in Agile/Scrum delivery methodologies.
Search, Discovery AI
- Experience with enterprise search, knowledge retrieval, semantic search, and discovery platforms.
- Understanding of AI/LLM-powered search, RAG, agentic workflows, and content retrieval systems.
- Experience defining search relevance, ranking, and answer quality metrics.
SEO / GEO
- Deep knowledge of SEO principles, content discoverability, metadata frameworks, and structured content.
- Experience with Generative Engine Optimization (GEO) and AI-ready content strategies.
Data Analytics
- Strong SQL and data analysis capabilities.
- Experience documenting data sources, lineage, governance, and quality controls.
- Ability to analyze discovery performance using quantitative metrics.
Preferred Qualifications
- Experience in Banking, Payments, Cards, Rewards, Loyalty, or Financial Services domains.
- Familiarity with AI-powered discovery platforms such as Azure AI Search, ElasticSearch, OpenSearch, or similar technologies.
- Experience with knowledge management, content taxonomy, and metadata design.
- Exposure to GenAI, Copilot, conversational AI, and agent ecosystems.
Deliverables
- Discovery strategy and roadmap
- Discovery backlog with prioritized features
- Data source inventory and documentation
- Search/query framework and expected answer catalog
- SEO/GEO optimization recommendations
- Discovery KPIs and measurement framework
- Acceptance criteria and validation model
- GCO-approved discovery capability plan
Contract Details
- Type: Contract
- Duration: 6 Month (Extendable)
- Working Model: WFO
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.