Product Engineer / Testing Engineer (Mobile Application & Ecosystem)
Responsibilities:
Assist in maintaining the HarmonyOS ecosystem for applications in Hong Kong and Macao, and conducting comprehensive application testing.
Lead the management of issues related to applications and ecosystem experiences; maintain close communication with the project team and R&D to identify, track, and drive the resolution of relevant issues.
Regularly organize and analyze ecosystem data, producing relevant reports to promote the improvement and optimization of ecosystem capabilities.
Support developers in resolving issues encountered during the adaptation of applications to HarmonyOS, assist developers in formulating solutions, and promote application development.
Manage the administrative process of test phones, ensuring accurate inventory records (distribution, registration, collection, and daily management, etc.).
Recruit, contact and maintain local Hong Kong users for new phone/system testing and addressing daily inquiries.
Assign simple experience tasks to users, collect feedback on usage and issues, and guide them to submit feedback via designated procedures.
Organize user feedback and test data, perform basic statistical analysis and prepare periodic reporting.
Assist in distributing activity rewards, phone subsidies, and follow up on any abnormalities with sample devices (e.g., loss, damage, etc.).
Maintain communication with the wider team to synchronize Hong Kong’s progress and user feedback.
Requirements:
Bachelor’s degree or above in Computer Science, Software Engineering, Information Technology, or a related discipline.
1 – 2 years of experience in testing, mobile client development, community operations, or device management preferred; prior experience with HarmonyOS, iOS, or Android application development is a plus.
Adequate understanding of the application ecosystem in HK and Macau; passionate in digital products and consumer electronics, with some market research awareness and the ability to organize user feedback.
Strong sense of responsibility with excellent communication, organizational, and problem‑solving abilities; capable of independently completing assigned tasks.
Flexible in adapting to project-based work rhythms and, when necessary, coordinate with users during weekends or evenings.
Hong Kong local; fluent in Cantonese with strong Mandarin proficiency. Ability to engage effectively with people from diverse backgrounds.
Proficient in using Excel, detail-oriented, organized, capable of managing device registration and inventory.
Immediate availability is highly preferred.
We offer attractive comprehensive package to the right candidates, interested parties please send your detailed resume to us. (Data collected will be used for recruitment purpose only.)