Product Expert D365 Finance & Operations (m/f/d)
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Summary
Functional ERP expert supporting and continuously improving Microsoft Dynamics 365 Finance & Operations at CWS International: investigating incidents, coordinating fixes across configurations, data, and integrations, and handling functional design, testing, and documentation between business and IT stakeholders.
- D365 Finance & Operations operational expertise
- Functional support, stability, and continuous improvement of Microsoft Dynamics 365 Finance & Operations
- Incident investigation and root cause analysis
- Coordination of sustainable resolutions across configurations, data, integrations, customizations, and applications
- Business-side coordination with stakeholders and technical teams
- Functional design, testing, validation, and documentation
- Continuous improvement of business processes, platform stability, and operational efficiency
- Independent work in a highly customized international environment
- Communication and collaboration across business and IT stakeholders
- Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations
- Experience supporting ERP solutions in a production environment
- Good understanding of Sales and Project Operations processes
- Strong troubleshooting and root cause analysis capabilities
- Experience working with integrations, interfaces, and customized ERP environments
- Ability to work independently with minimal supervision
- Excellent communication and stakeholder management skills
- Strong documentation and knowledge-sharing abilities
- Experience with testing, issue reproduction, and user acceptance support
- Fluent English language skills
- Opportunity to work with modern Microsoft technologies
- Collaboration with colleagues across Europe
- Visible impact on strategic ERP and Finance transformation initiatives
- Attractive compensation package with competitive base salary depending on country of residence and relevant experience
- Flexible working arrangements
- Modern IT equipment
- Culture valuing personal and professional development