Product Integrity Analyst
Summary
Analyst investigates complex data and product issues in superannuation, resolves client enquiries, and supports system migrations and compliance for a leading Australian pension provider.
MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.
We're looking for an Analyst to join our team on a 12-month fixed-term contract. In this role, you'll provide technical expertise, investigate complex data and product-related enquiries, support business improvements, and collaborate with a range of stakeholders to deliver positive outcomes for our clients.
What you'll be doing
- Investigate and resolve complex data, product and operational enquiries, ensuring a high-quality client experience.
- Analyse business requirements, product configurations and data trends to support enhancements, migrations and change initiatives.
- Collaborate with internal teams, clients, auditors and technology stakeholders to deliver effective and compliant solutions.
- Support testing activities for system releases, patches and business changes to ensure quality outcomes.
- Identify process improvement opportunities and contribute to initiatives that enhance operational efficiency and service delivery.
- Assist with audits, quality assurance activities and compliance requirements, ensuring work is completed in line with business standards and regulatory obligations.
- Work closely with colleagues to manage enquiries and deliver services in line with client requirements and agreed service levels.
What we're looking for
- Experience within superannuation or financial services.
- Exposure to business analysis, product analysis or operational support environments.
- Strong analytical skills, including experience investigating complex data or system-related issues.
- Well-developed organisational, stakeholder management and prioritisation skills.
- A collaborative mindset with a focus on continuous improvement, quality outcomes and risk awareness.
Some of our Employment Benefits
· FlexiWorks – enabling our employees to work in the office and at home
· Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
· Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
· Talent Referral Program
· Salary Sacrificing via Superannuation
· Employee Assistance Program
· Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
· Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
· Novated Car Leasing
· Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
· Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
· Talent Referral Program
· Salary Sacrificing via Superannuation
· Employee Assistance Program
· Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
· Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
· Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth.
Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Apply now with your resume highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.