Product Lead Customer Due Diligence

The Opportunity

Join us as Product Lead Customer Due Diligence and drive the delivery of our global CDD solution for Worldline during a critical transformation period. You'll lead a team of Product Managers and Delivery Managers whilst consolidating existing CDD solutions into a single source of truth, remediating regulatory gaps, and promoting efficient CDD journeys that enable business growth. As part of our structural rebuilding phase, you'll play a vital role in remediating regulatory observations to ensure we keep the company, its clients, staff and shareholders safe and compliant, whilst driving the area towards the company's north star targets. This permanent position is based in our Stockholm or Warsaw or Hoofddorp office with a hybrid working model.

Day-to-Day Responsibilities

• Lead and manage a team of Business Analists, Product Managers and Delivery Managers to deliver the global CDD solution
• Drive the consolidation of existing CDD solutions into a unified platform to achieve cost efficiencies
  
• Ensure existing CDD applications continue to function effectively during transition and beyond
• Identify and remediate regulatory compliance gaps in current customer due diligence journeys
• Design and implement streamlined CDD processes to enhance business enablement and operational efficiency
• Drive the area towards the company's north star targets and report on progress to senior stakeholders
• Ensure consistent reporting on Area and Compliance KPIs across all CDD platforms
• Ensure solution effectiveness, auditability, continuous availability and reliability across all CDD platforms

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Extensive industry knowledge in CDD technology and regulatory compliance frameworks
• Proven ability to bridge the gap between first-line CDD requirements, compliance needs, and technical implementation
• Experience navigating complex corporate landscapes with understanding of multi-layered IT infrastructures
• Strong relationship-building skills with ability to engage effectively across diverse stakeholder groups
• Strategic vision with capability to translate concepts into clear, actionable roadmaps
• Excellent communication skills to articulate requirements and drive acceleration or unblock delivery challenges
• Deep understanding of information needs for senior management and external stakeholders, including regulatory representatives, with ability to tailor messaging appropriately
• Strong team builder and people manager with proven leadership capabilities

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus