Product Leader - Retrofits/Inside Sales
As an Inside Sales Product Leader, you will be responsible for closing sales and providing exceptional customer service to our clients.
Why You'll Love Working With Us:
We believe great benefits shouldn't have to wait. That’s why we offer:
- Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
- 401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
- Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
- Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program.
Summary
As Product Leader, this position is responsible for the technical and commercial activities of their assigned product line, which includes but not limited to customer interaction, costing/pricing, forecasting, inquiries, proposals, quotations and orders. In addition, this position will keep apprised of production/shipping requirements for their applicable product line and help drive expediting of orders when needed to ensure customer delivery and quality standards are met. This individual will be viewed as a technical expert in the product line they are assigned.
Essential Duties and Responsibilities
- For the assigned product, creates timely and accurate sales proposals, based on information from sales, service or directly from customer.
- Understands and maintains market value/competitive pricing strategies for developing proposals.
- Develops and maintains an ongoing understanding of the technical aspects of assigned product line with respect to the design and fabrication phases to convey required information to customers.
- Partners with service department personnel to ensure installation and start-up pricing are included as line items for each proposal.
- Effectively utilizes historical information, bill of materials, engineered drawings and current cost structures for development of proposals.
- Ensures proactive communication with customer, project management or other department staff to ensure all parties understand scope of the project and lead times due to capacity and/or constraints.
- Track and provide requested updates to manager on continuous improvement initiatives.