Meet the Team

The Product Operations team plays a critical role in delivering Cisco’s next-generation hardware products on a scale. Working at the intersection of engineering, supply chain, and manufacturing, the team ensures seamless product lifecycle execution—from new product introduction to high-volume production and customer delivery. With a strong focus on reliability, efficiency, and operational excellence, the team drives impact across global operations and enables successful product outcomes.

Your Impact

The Cisco Product Operations team is seeking a Product Lifecycle Program Manager (PLPM) to manage global cost management and the end-to-end product lifecycle from inception to End-of-Life (EOL). This is a role that requires the ability to work cross-functionally with stakeholders—including Manufacturing, Engineering, Marketing, and Executive Leadership—to align on strategy and execution for a portfolio of complex product solutions. You will be responsible for defining and implementing the frameworks that ensure operational efficiency and market competitiveness across our global manufacturing footprint.

Key Responsibilities

• Strategic Cost Management & Lifecycle Oversight: Serve as the primary architect for end-to-end product lifecycle strategy, driving rigorous cost management protocols from launch through EOL to ensure sustained profitability.

• Engineering Change Governance: Provide oversight for Engineering Change Management, ensuring seamless technical transitions and minimal operational disruption.

• Product Quality & Financial Stewardship: Maintain stringent control over product quality benchmarks and cost structures, ensuring alignment with organizational financial targets.

• Complex Problem Resolution: Lead the mitigation of critical sustaining issues, including line-stop resolutions, CAP account management, AVL optimization, and continuous manufacturing process improvement.

• EOL Strategy & Orchestration: Direct the development and execution of holistic EOL strategies, partnering with integrated product teams to ensure smooth sunsetting of legacy solutions.

• Enterprise Risk Management: Oversee proactive risk assessment, including multi-source technology evaluation, component-level analysis, cost variance mitigation, and comprehensive supply chain reviews throughout the lifecycle.

• Field Performance & Margin Optimization: Lead strategic action planning for product field performance and spearhead initiatives to drive continuous improvement in gross margins.

Minimum Qualifications

• Bachelor’s degree in Engineering, Supply Chain Management, or related technical field.

• 2-5 years of experience in Supply Chain management within the high-tech sector.

• Basic Program Management and executive-level stakeholder management skills.

• Knowledge of supply chain dynamics, specifically within high-tech environments, product costing, and sophisticated margin analysis.

• Understanding of Product Lifecycle Management (PLM) and sustaining product support

Preferred Qualifications

• Knowledge of New Product Introduction (NPI) processes.

• Experience using Agile methodologies and advanced MSFT tools.

• Experience in the high-tech electronics industry and large-scale electronics manufacturing.

• Strong executive communication, negotiation, and presentation skills.

#WeAreCisco (This is the Standard and cannot be changed)

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

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