Senior IT Product Manager - #1607

Roles & Responsibilities

• Own the product backlog and roadmap across the product's key user journeys.

• Translate user research, stakeholder needs, and policy requirements into clear product requirements and user stories.

• Prioritize features based on user needs, impact, and delivery constraints.

• Design for the range of users the product serves, accounting for their differing needs and contexts.

• Define success metrics and track product performance, using data to inform decisions.

• Plan and run discovery and validation activities and translate findings into product improvements.

• Partner with designers, researchers, and engineering to move features from concept through to release.

• Manage stakeholders across teams, communicating product direction and rationale clearly.

Qualifications & Skill Sets

• At least 5 years of experience in product management, with a track record of shipped digital products.

• Strong product craft across requirements definition, backlog prioritization, and roadmapping.

• Comfortable working with data to inform decisions and measure outcomes.

• Hands-on discovery and user research experience, including planning, running, and acting on findings.

• Experience delivering workflow- or management-type systems (dashboards, records, scheduling) is an advantage.

• Familiarity with agile delivery and working closely with design and engineering.

• Clear communication of product rationale to technical and non-technical audiences.

• Prior experience in a government or public sector context is an advantage.