Product Manager

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Responsibilities:

The Digital team at 7-Eleven is reimagining how consumers view convenience. As a Product Manager, you'll lead development of new experiences that will not only transform the business but will shape our digital future. Product managers will define product strategy, develop, launch, and enhance products and services that drive our business forward. You’ll work closely with our software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.

Why choose 7-Eleven? Because we are disruptors. We are makers. We are innovators. We are here to make a lasting change, and that change starts with you.

· Design, manage, and execute on the vision for 7-Eleven’s Digital Products.

· Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps.

· Lead & facilitate in-person research to gain deep customer understanding and empathy.

· Turn customer insights into actionable strategies and priorities.

· Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them.

· Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy.

· You don’t believe in MVP, but MDP, Minimally Delightful Product.

· Define learning agenda and key performance indicators (KPIs) to measure success/failure.

· Prioritize features and tasks for the product using internal tools, tracking, and reviewing the product direction and current work frequently.

· Strategically evolve and grow existing products and services to constantly deliver a better CX.

· Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.

· Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics.

· Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.

Qualifications:

· Minimum 3 software implementation projects with SaaS, PaaS or other software within previous 3 years as product manager, business/systems analyst, or project manager.

· Minimum 1 year of experience in digital product management.

· 2-3 years of experience translating business strategy and analysis into digital products.

· 1-2 years of experience in Agile product management.

· Product Management frameworks, human centered design, design thinking, empathy research.

Other:

· Role will be internal facing to implement software and customize to various digital merchandising roles

· Will also continue the development of custom-built software for internal customers.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.