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Product Manager - Agent Experience

Summary

Lead the evolution of an internal agent-facing product portfolio at Thames Water, defining strategy and driving delivery to improve customer and colleague experiences.

Are you a strategic Product Manager who thrives on turning ambitious ideas into real business outcomes? Do you enjoy leading transformational change, solving complex challenges, and delivering products that make a genuine difference to customers and colleagues? At Thames Water, we're looking for an exceptional Product Manager (Agent Experience) on a 13 – 18 Month Fixed Term/ Secondment to lead the evolution of our Agent Experience product portfolio. This is a high-impact role where you'll defin…

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