Product Manager - AI and Emerging Technology

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

Bring your curiosity, ambition and unique perspective, and help us continue reimagining insurance through innovative thinking, digital capability and a commitment to better outcomes for the people who depend on us.

Job Description As Product Manager, AI & Emerging Technology, you’ll help shape how TAL uses responsible innovation to deliver better experiences for our customers, partners and people. Sitting within Digital Engineering, this role connects emerging AI capability with meaningful business outcomes, helping TAL safely explore, adopt and scale solutions that support our broader purpose of protecting Australians when they need it most. With a focus on claims transformation and opportunities across underwriting, legal and customer operations, you’ll play a key part in turning ideas into trusted, measurable capability that makes work simpler, decisions smarter and customer experiences more human. This is a meaningful opportunity to help guide TAL’s next chapter of digital innovation, where technology is used with care, purpose and impact. Please note this role needs to be Sydney based. In this role you will: • Shape TAL’s AI product vision and roadmap to deliver measurable business and customer value. • Prioritise AI investment across the portfolio to balance innovation, usability, feasibility and risk. • Drive adoption and value realisation through clear success measures and evidence-based decisions. • Partner with cross-functional teams to turn emerging AI capability into scalable product outcomes. • Align stakeholders across claims and the enterprise to ensure products meet user and business needs. • Embed responsible AI governance, privacy, security and compliance throughout the product lifecycle. Qualifications • Bring 5+ years’ experience leading digital, data or AI products from concept through to launch and adoption. • Understand how AI, generative AI and machine learning can be applied responsibly to solve user and business problems. • Translate technical capability into clear product opportunities that deliver measurable customer and business value. • Build trusted relationships with technical and non-technical stakeholders to align decisions and drive outcomes. • Apply sound judgement across privacy, security, ethics and regulatory considerations in Australian financial services. • Use agile, evidence-led ways of working to prioritise, iterate and improve products over time.

Benefits

At TAL, we're committed to helping our people thrive both professionally and personally. Depending on your role and eligibility, benefits may include:

• Flexible and blended ways of working that support your work and personal commitments.
• Access to learning, leadership development programs, LinkedIn Learning and global career opportunities through the Daiichi Life Group.
• TAL-funded Life, Income Protection and Total & Permanent Disability insurance, plus employee insurance discounts.
• Wellbeing support including Employee Assistance Program services, wellbeing resources, annual flu vaccinations and health initiatives.
• Additional leave benefits including paid parental leave, wellbeing leave, community leave and purchased leave options.
• Access to TAL Rewards Plus, offering discounts at hundreds of popular retailers and services.

Our Commitment to Inclusion

We're proud to be recognised as an Employer of Choice for Gender Equality and maintain partnerships with organisations including Diversity Council Australia, Australian Disability Network and Pride in Diversity. Through our Innovate Reconciliation Action Plan, we're also committed to building meaningful relationships, creating opportunities and contributing to positive outcomes for Aboriginal and Torres Strait Islander peoples.

We welcome applications from people with diverse experiences, perspectives and backgrounds and are committed to providing an inclusive recruitment experience for all candidates. Need adjustments during the recruitment process? Let our team know by getting in touch with us here we’re here to support you.

If you are already a TAL employee, please apply via the Jobs Hub in Workday. This is important to ensure that your application is recorded accurately.